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1383 Total results for product and free and sample content found

Consumer Service Provider

India's market conditions are ideal for WhatsApp's payments interface

By Neha Dharia 21 Apr 2017

WhatsApp is looking to capitalize on the growth of digital commerce in India with the introduction of a payments interface on its communications app.

Consumer Service Provider

How to address evolving consumer needs with repackaged TV

By Jonathan Doran 20 Apr 2017

As consumers' options expand and their expectations rise, emerging forms of pay-TV packaging need to be liberating rather than constrictive.

Enterprise Service Provider, Enterprise Decis...

Proposed US visa changes poised to create near-term skills imbalance

By Hansa Iyengar 20 Apr 2017

On April 18, US President Donald Trump signed an executive order that calls for a reform of the existing temporary work visa (H1B and L1) system. This proposal intends to curtail the tendency of US businesses of replacing US employees with foreign labor.

Enterprise Vendor, Enterprise Decision-Maker

Avoiding robotic responses across citizen contact channels

By Chris Pennell 20 Apr 2017

An increasing number of cities are turning to automation and AI tools to enhance citizen-facing contact services to improve citizen experiences and overall citizen satisfaction.

Service Provider Markets

E-commerce in the Middle East matures as Amazon agrees to buy Dubai-based Souq.com

By Matthew Reed 19 Apr 2017

E-commerce giant Amazon's recent agreement to buy the Dubai-based e-tailer Souq.com marks a turning point for e-commerce in the Middle East.

Enterprise Service Provider, Enterprise Decis...

Accenture bolsters automation capability with Genfour acquisition

By Miriam Deasy 18 Apr 2017

Accenture announced the acquisition of UK-based Genfour, a pure-play automation service provider, on April 3, for an undisclosed sum. As a cross-platform systems integrator and deployment specialist of robotic process automation (RPA) and intelligent automation technologies, Genfour has experience in assessing, implementing, and managing automation solutions. This will strengthen Accenture's growing automation practice as customer demand continues to increase.

Service Provider Markets

Australia's fourth mobile hopeful gets 700MHz spectrum, but that only delays M&A, which is inevitable

By Nicole McCormick 18 Apr 2017

Australia’s second largest fixed broadband operator and MVNO TPG has secured 700MHz spectrum, topping up its 2.5GHz and 1800MHz spectrum holdings. The firm has set an ambitious target for 80% population coverage by 2018. We expected TPG to bid for the unsold 700MHz spectrum that was passed in at auction in 2013. It acquired 2x10MHz for A$1.26bn (including spectrum costs). But long term, Australia is unlikely to be able to sustain four operators. TPG’s move into mobile has delayed the inevitability of consolidation.

Service Provider Markets

Video tipped to join voice as the next "basic" service, giving the bundle a boost

By Nicole McCormick 18 Apr 2017

Video is the engine for revenue growth. So claimed Huawei’s rotating CEO, Eric Xu, at the 2017 Huawei Analyst Summit in April in Shenzhen, China. But first you have to convince consumers to pay for it on a standalone basis, and well, we all know how that story goes – that’s incredibly challenging. Therefore, video needs to be offered as part of all bundles if it hopes to become as pervasive as voice services.