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Consumer and Entertainment Services

Japan Music Industry Update, July 2019

By Simon Dyson 16 Jul 2019

Although record company income from physical formats in Japan continues to be unpredictable, the digital sector has become more stable. Moreover, after a lengthy reliance on downloads, the subscription sector is now generating more revenue than any other digital income stream.

IT, Enterprise Decision Maker

Connectivity is key to Salesforce, and crucial for its customers

By Tom Pringle 16 Jul 2019

The march toward a more joined-up approach to customer relationship management technologies as they evolve into a customer engagement platform is helping realize some long-held, but thus far difficult to achieve, customer experience ambitions.

Enterprise Decision Maker

Palo Alto Networks is redefining what it means to be a cybersecurity platform vendor

By Eric Parizo 16 Jul 2019

With its realigned and rebranded Cortex platform and Prisma cloud-delivered security solutions, Palo Alto Networks might be poised to redefine how enterprises purchase and deploy cybersecurity architectures.

Consumer and Entertainment Services

Music statistics analysis

By Simon Dyson 16 Jul 2019

This research note contains the second roundup of music statistics analysis for July 2019.

Service Provider Markets

German regulator fines Facebook for incomplete report on illegal content

By Sarah McBride 15 Jul 2019

The German Federal Office of Justice (BfJ) has imposed a fine of €2m ($2.26m) on Facebook for failing to list all the complaints it received concerning illegal content on its platform in its transparency report for the first half of 2018.

Service Provider Technology

Comcast signs major licensing deal with Harmonic's cable access business

By Jaimie Lenderman 15 Jul 2019

Comcast has chosen enterprise licensing for Harmonic's CableOS, committing to $175m in software license fees over a term of four years.

Consumer and Entertainment Services

HDS ZAMP reports record collections for Croatian authors and publishers

By Simon Dyson 15 Jul 2019

Croatian authors' society HDS ZAMP has reported record collections for local songwriters and music publishers.

IT, Enterprise Decision Maker

Agile is only half the story for rapid application development

By Richard Palmer 15 Jul 2019

The Department of Health and Human Services (DHHS) in Victoria, Australia, has been going from strength to strength in delivering timely business innovation using its Platform+Agile approach to systems development.