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Enterprise Decision Maker, Enterprise IT Stra...

2020 Trends to Watch - Enterprise

09 Dec 2019

A selection of reports and forecasts for 2020 Trends to Watch from our Enterprise team, such as: Application Services and Systems Integration Digital Workspace Higher Education Technology Unified Communications and Collaboration Insurance

Topic Cloud Big data and analytics Payments

Enterprise Verticals

Accurate automated assessment of government benefits requires the right data

By Tony Castley 09 Dec 2019

The Commonwealth Bank of Australia is detecting 170,000 government payments per month that its clients are eligible to claim, using financial data, AI, and business process management.

Enterprise Services, Enterprise Decision Make...

Microsoft's 4-day workweek has sparked a welcome focus around employee productivity, but businesses must think carefully about how to measure it

By Adam Holtby 09 Dec 2019

Microsoft recently announced that it had experienced a 40% increase in employee productivity in response to a summer pilot project the firm had undertaken to examine work-life balance.

Service Provider Technology

SDN Service Provider Multilayer Orchestration Forecast: 2019–24

By Don Frey 09 Dec 2019

Ovum's SDN Service Provider Multilayer Orchestration Forecast projects annual software and services revenues by segment and by geography. The SDN software market is expected to grow at a CAGR of 14.6% over the period 2019–24

Enterprise Services, Enterprise Decision Make...

2020 Trends to Watch: SoHo and SME Services

By Camille Mendler 09 Dec 2019

5G is only one aspect of the attractive revenue potential that smaller firms represent in 2020 as they invest progressively more on building secure, customer-focused, and data-centric digital environments – and seek expert partners to help manage them.

Enterprise Services, Enterprise Decision Make...

2020 Trends to Watch: Digital Workspace

By Adam Holtby 06 Dec 2019

This report identifies the main trends in digital workspace such as agile approaches to work, an improved employee experience, frontline workers' needs coming to the fore, and service providers rethinking strategies around their digital workspace.

Consumer and Entertainment Services

Wearables Unit Sales, Installed Base, and Hardware Revenue Forecasts: 2019–24

By Rishi Kaul 06 Dec 2019

This spreadsheet projects unit sales, installed base, and revenues for consumer wearable devices through 2024. The forecasts include breakdowns by country, region, and device type (activity trackers, smartwatches, and smart clothing and accessories).

Service Provider Technology

2020 Trends to Watch: NFV

By Stephanie Gibbons 06 Dec 2019

NFV still has a role to play in the larger network transformation because it helps operators migrate towards a cloud-native, service-based infrastructure based on the customer’s telco cloud maturity.