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The way forward for consumer AI assistants

Consumer tech and OTT and e-commerce players are putting enormous effort and investment into AI-powered assistants. The front runners are Amazon Alexa, Apple’s Siri, Google Assistant, Microsoft Cortana, Samsung Bixby, Alibaba’s AliGenie, and Duer from Baidu.

Eden Zoller is responsible for leading Ovum’s consumer digital commerce research, focusing on consumer dynamics, service provider strategies, market outlooks, and competitor analysis.

Read her article here.

DFNL Oct18 - The Way Forward

Meet our Analysts


Eden Zoller

Principal Analyst, Smart Living

Eden specializes in

  • ServiceProvider
  • OTT
  • Process Automation and AI
  • Smart Home
  • Data Monetisation

+ 26 years experience


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