skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


The long-term implications of the distributed denial-of-service (DDoS) attack on Australia's 2016 census go far beyond a single security incident. This is no longer just about a technical problem to be solved.


  • There is now a clear need to look at the impact of digital transformation not only in the way government services are delivered but also in terms of the implications for the underlying ground rules of public sector leadership.

Features and Benefits

  • Discusses the implications of #CensusFail for digital initiatives across government.
  • Discusses the importance of maintaining public confidence in government service delivery.

Key questions answered

  • Why is it so important to balance the need for ongoing community support, not just technical excellence?
  • Why is loss of public support a significant challenge for a government agency?

Table of contents

Ovum view

  • Summary
  • MacGibbon finds a need for PS cultural change
  • There are important implications for government at large
  • The numbers tell the story


  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316

Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now