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Introduction

In this report, we identify four important market trends that we believe will impact the wholesale market during 2017, and we review the trends we highlighted in previous years.

Highlights

  • If they are to survive and build their businesses, wholesalers must anticipate and respond to their customers’ growing dependency and demands for flexibility, independence, reliability, consistency, and efficiency.

Features and Benefits

  • Identifies four trends that will change the wholesale market in 2017.
  • Reviews the progress of the trends predicted for 2014, 2015, and 2016.
  • Recommends the actions wholesalers should take to prepare for and respond to these market developments.

Key questions answered

  • How will communications service providers' dependence on wholesale change?
  • What will change in indirect channels to market?
  • What will be the impact on wholesalers of the deployment of open-access networking and hosting infrastructure?
  • Where will wholesalers focus investment during 2017?

Table of contents

Summary

  • In brief
  • Ovum view
  • Key messages
  • Recommendations for wholesalers

Recap of previously highlighted Trends to Watch

  • Our predictions for 2016 were largely fulfilled
  • Previously highlighted trends continue to develop

CSPs will become increasingly dependent on wholesale for underlying services and reach

  • Flexibility and scalability will be key

The distinction between alternative indirect service distribution models will blur

  • Carriers must adapt the distribution models demanded by customers

The importance of neutral infrastructure will grow

  • Increasing deployment of open-access networking and hosting infrastructure

Leading wholesalers will focus significant investment on improving automation and efficiency

  • Easy-to-use wholesale customer portals and interfaces

Appendix

  • Methodology
  • Further reading
  • Author

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