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Introduction

This report is derived from a survey of Spanish MNCs and enterprises on their ICT buying trends for 2017/18. It also discusses their top corporate objectives and challenges and how those influence their ICT buying decisions and service provider selection criteria.

Highlights

  • Spanish MNCs and large enterprises are focused on investing in ICT solutions that support customer engagement, as customer retention is their top challenge.
  • A prolonged economic downturn has also meant that technologies such as virtualization, cloud services, and management platforms are in high demand as they deliver operational and cost efficiency.

Features and Benefits

  • Analyzes the top corporate objectives and challenges for Spanish MNCs and large enterprises and how service providers should tailor their solutions to meet those objectives and resolve those challenges.
  • Identifies the top technologies in demand by Spanish MNCs and large enterprises over the next 12–24 months.

Key questions answered

  • What are the drivers of growth for key ICT technologies, including network, workspace services, security, digital, and cloud services?
  • What are the selection criteria that Spanish MNCs and large enterprises pay most attention to when they pick their service provider partners?

Table of contents

Summary

  • Introduction
  • Download 1: Ovum Enterprise Services Insights: Large Enterprises and MNCs in Spain

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