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BT Group has announced a two-year restructuring plan for BT Global Services. Users want to continue with a BT service, but financial markets favor a trade sale or spin-off.


  • Cooperation with Deutsche Telekom is the best option for BT and its Global Services customers.

Features and Benefits

  • Includes user evaluation of GS performance and BT strategy for global services.
  • Compares global operator remedial actions for global services.

Key questions answered

  • What options is BT Global Services considering to get business back in shape?
  • What do enterprise customers think about BT Global Services?

Table of contents


  • In brief
  • Ovum view

Global implications of the BT announcement

  • Users stick with BT for global transformation
  • More heat from the FS meltdown
  • The markets want a sale, but who will buy?
  • Prospects for a regionalized BT
  • Don't sell BT Global Services – make it work


  • Further reading
  • Author

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