skip to main content
Close Icon

In order to deliver a personalized, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. By continuing to use this site and access its features, you are consenting to our use of cookies. To find out more about the way Informa uses cookies please go to our Cookie Policy page.

Global Search Configuration


This is the second set of forecasts for global ICT services provided by telecoms operators to enterprise customers. The emphasis here is on global services, principally those being deployed and delivered for large enterprises of 1,000+ employees, with some extended to mid-sized enterprises (250+ employees).


  • Revenue projections for enterprise spend in telco-supplied ICT managed services.
  • Ovum forecasts that the global telco ICT enterprise services market, including traditional voice and mobile, will reach $287bn in 2020 and $303bn in 2021.

Features and Benefits

  • Compare trends in enterprise spend by service type.
  • Evaluate telco competitive position in global ICT managed services.

Key questions answered

  • How much are enterprises spending in ICT services with telecoms service providers?
  • Which types of service are enterprises buying from telecoms service providers?

Table of contents


  • Introduction
  • Download 1: Telco-Managed ICT Services Forecast: 2016–21

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now