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Introduction

BT has expanded its set of cloud-based unified communications (UC) services to include two new video conferencing offerings. It has also enhanced existing UC services to support high-definition audio and a wider set of collaboration applications.

Highlights

  • The updated services will be of particular value to businesses using BT’s set of Cisco-based UC services, providing them with greater interoperability, easy-to-use desktop and mobile video conferencing, and improved audio.

Features and Benefits

  • Details recent enhancements BT has made to its hosted UC services.
  • Discusses why enterprises are increasingly interested in virtual meeting room services.

Key questions answered

  • How has BT expanded and enhanced its hosted UC services?
  • What value does a hosted video conferencing service based on Acano bring to enterprises?

Table of contents

Ovum view

  • Summary
  • BT is modernizing One Cloud UC and creating upsell opportunities
  • BT has differentiated its video conferencing services with Acano
  • Enterprises are increasingly interested in VMRs for pervasive video

Appendix

  • Further reading
  • Author

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