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SAP Jam Collaboration is addressing modern business requirements by connecting employees with role-relevant updates and information, thereby improving employee engagement, customer support, and service quality.


  • SAP Jam Collaboration is addressing modern business requirements by connecting employees with role-relevant updates and information, from any device or location.
  • SAP Jam Collaboration is designed specifically to tackle existing business processes that need to be improved or enhanced.
  • Product focus continues to be on line-of-business and company-wide use cases, with plans to harness the combination of bots and web hooks to integrate with real-time messaging solutions.

Features and Benefits

  • Assesses the strengths and weaknesses of SAP Jam Collaboration.
  • Considers how SAP Jam Collaboration can help organizations standardize, systematize, and optimize common work patterns.
  • Evaluates the social intranet capabilities of SAP Jam Collaboration.

Key questions answered

  • Why consider SAP Jam Collaboration?
  • What are the primary strengths and weaknesses of SAP Jam Collaboration?

Table of contents


  • Catalyst
  • Key messages
  • Ovum view

Recommendations for enterprises

  • Why consider SAP Jam Collaboration?

SWOT analysis

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Data sheet

  • Key facts about the solution


  • Methodology
  • Further reading
  • Author

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