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The world is full of unmanaged computers and devices. If you need evidence, 2017’s WannaCry ransomware outbreak should be plenty.


  • The biggest threat to almost any company's IT security is unpatched or unmanaged machines, but major CSPs and MSSPs' portfolios barely address this.
  • The security sector has offerings for multinationals and consumers but nothing in the middle.
  • The future of ICT in general is likely to look much more like the Apple iOS or Google Chromebook ecosystem.

Features and Benefits

  • Analyzes SMEs' security needs and security providers' portfolios.
  • Compares major CSPs' security offerings.
  • Identifies a new category of managed ICT platform.

Key questions answered

  • Is there an opportunity in SME security?
  • Are CSPs addressing SMEs' security and managed IT needs?
  • Is anyone else threatening to address this first, and if so who?

Table of contents


  • In brief
  • Ovum view
  • Recommendations

An alternative strategy: Security as an aspect of fully managed IT

  • A new generation of IT platforms
  • What about the network?

Conclusions and recommendations

  • CSPs should look out for channel partner opportunities
  • CSPs should see security as part of a holistic managed IT offering
  • CSPs should make use of their existing MSSP investments to target SMEs
  • The competition is formidable


  • Methodology
  • Further reading
  • Author

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