skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


UCaaS leaders have been slow to expand internationally, providing an opportunity for less established players to build a customer base in their local markets.


  • Alcatel-Lucent Enterprise is establishing its UCaaS, CPaaS, and collaboration SaaS in markets where Twilio, Microsoft, and others have been slow to expand.

Features and Benefits

  • Examines Alcatel-Lucent Enterprise's UCaaS and CPaaS offerings.
  • Examines Alcatel-Lucent Enterprise's challenges and opportunities as a provider of UCaaS and CPaaS platforms.

Key questions answered

  • How are smaller companies challenging larger, more established rivals in the market for CPaaS and UCaaS platforms?
  • What kind of partners and customers are looking for alternative approaches to CPaaS?

Table of contents

Ovum view

  • Summary
  • Alcatel-Lucent Enterprise's CPaaS opportunity
  • Alcatel-Lucent Enterprise's collaboration app opportunity
  • Alcatel-Lucent Enterprise's UCaaS opportunity


  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316

Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now