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OpenText Process Suite 16 is a unified intelligent process management platform enabling agility in response to changing and digitalization-led new business requirements. It offers several new and improved capabilities across a range of iBPM pillars, including process modeling and low-code development, dynamic case management, and process intelligence.


  • OpenText Process Suite 16 exploits a new approach to low-code application development enabling case management.

Features and Benefits

  • Gain insight into the key features and capabilities of OpenText Process Suite 16.
  • Understand the key use cases for OpenText Process Suite 16.

Key questions answered

  • What are the key strengths of and opportunities for OpenText Process Suite 16?
  • Why should enterprises consider OpenText Process Suite 16 for intelligent process management?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages

Beyond the marketing hype, IT leaders should develop a rational view of intelligent BPM

  • Demystifying “intelligence” in intelligent business process management

OpenText Process Suite 16 delivers a range of capabilities across key intelligent BPM pillars

  • OpenText Process Suite is a unified platform for low-code development and case and process management

OpenText customers have realized significant benefits from intelligent BPM capabilities

  • An energy regulator benefited from dynamic case management capabilities
  • US-based cable services provider realized strategic benefits from proactive network outage prevention


  • Methodology
  • Author

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