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Introduction

Verint has integrated voice biometrics technology into the latest release of its customer engagement platform, with implications for both its identity authentication and fraud detection capabilities.

Highlights

  • In addition to legitimate customers, proven fraudsters are also voiceprinted, so their attacks can be detected

Features and Benefits

  • Analyzes how knowledge-based authentication (KBA) has become more spoofable.
  • Explains how Verint's voice biometrics can complement, as well as supersede, other forms of authentication.

Key questions answered

  • What is voiceprinting and how does it work?
  • What is the advantage of Verint's passive bioemtrics?

Table of contents

Summary

  • Catalyst
  • Key messages
  • Ovum view

Highlights

  • Background
  • Current position

Data sheet

  • Key facts

Appendix

  • On the Radar
  • Further reading
  • Author

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