skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Summary

 

Catalyst

New digital services require a lean, flexible, open environment that allows for faster service design and the systems and streamlined processes that can deliver innovative on-demand services. To support this change, communications service providers (CSPs) will need to implement high levels of automation, make effective use of advanced analytics tools, and adopt cloud-based delivery models. However, CSPs are not finding it easy to manage this shift to next-generation IT or decide how new and existing stacks should work together across different IT domains and delivery modes. How they manage this shift will have a major impact on the success of CSPs' digital transformations.

 

Ovum view

Service provider business priorities are focusing increasingly on speed and agility. This is what will drive a wide range of business and technology initiatives.

 

However, attaining this agility requires not only investment in cloud, virtualization, automation, big data analytics, and digital transformation, but also a major shakeup in the way organizations are structured, operations are run, and services delivered. Bi-modal operations, and DevOps in particular, will provide the glue that binds CSPs' transformation initiatives into something coherent. Given the complexity and breadth of the technology, process, and cultural changes required for this transformation, it is only natural for service providers to look to industry experts to lead the change. CSPs will expect their strategic partners not just to implement new platforms and architectures but to also help transform their operations, business processes, and organizational structures.

Next-Generation IT Whitepaper

Key messages:

  • Service provider business priorities are shifting from opex/capex reduction to speed and agility
  • There is increasing momentum for CSPs to implement IT technology and operations changes to support the agility and fast service development
  • There is a strong drive to create more-agile IT systems and the lean, flexible, open environment that support faster service design and innovative on-demand services.
Next-Generation IT

Recommended Articles

  • Service Provider Technology

    Breaking Open the NFV Ecosystem: Analysis and Market Entrant Spotlight

    By Chris Silberberg 18 Feb 2020

    This report covers opportunities for NFV vendors in CSPs, considers why smaller CSPs may or may not choose newer vendors, and shines a spotlight on the development of DriveNets, Lenovo, Mavenir, Mirantis, and Netscout.

  • Service Provider Technology, Enterprise Decision Maker

    Nordics CDN Market Snapshot

    By Kedar Mohite 14 Feb 2020

    A research study encompassing key technology trends, procurement highlights, customer acquisition and retention strategies, business priorities and challenges, and competitive benchmarking across the media distribution segment locally and regionally.

  • Service Provider Technology

    Possibly fiber for many with Facebook's solution

    By Julie Kunstler 13 Feb 2020

    The use of electrical distribution grids to support fiber-based communications for the masses is not new, but it often fails due to necessary cooperation with electric-grid operators. Facebook's new solution may support strong ROI, enabling financial incentives for all parties.

;

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316


Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at ClientServices@ovum.com

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at pr@ovum.com

Contact marketing - 
marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now