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This piece will analyze the the strengths, weaknesses, opportunities, and threats of the BMC Remedy v9 ITSM solution.


  • BMC Remedy 9 is an enterprise-class solution for service management that can support an organization irrespective of its level of maturity.
  • BMC Remedy 9 offers one of the most intuitive and modern user interfaces of any ITSM solution currently on the market.

Features and Benefits

  • Assesses the Remedy 9 solution, highlighting some of the products strengths and weaknesses.
  • Learn more about how the solution could help your organization relaize new service management efficiencies.

Key questions answered

  • What is the value proposition of the solution?
  • How has the latest version improved over previous releases?
  • How can the product help improve self-service practices?

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

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