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Summary

Capture and scanning has come a long way from the beginning of the century, when there were just two main capture and scanning products, to today, when most of the large tier-one ECM vendors have their own capture and scanning products, which can also be used as standalone products.

Capture is an important part of an ECM portfolio; organizations need to carefully consider their requirements

Capture and scanning is an integral part of ECM. A high number of documents managed by an ECM system originate outside of the organization and need to be captured and processed as part of an ECM process. This applies to both content captured in an electronic format and paper documents, which are digitized and then captured. Although the vast majority of ECM vendors provide some capture capabilities, smaller ECM vendors that specialize in a relatively small area of ECM tend to have more lightweight capabilities built into their system, but these do not amount to a capture and scanning application that could be used as a standalone system. Therefore, organizations requiring extensive, heavyweight capabilities will need to bolt on a standalone capture and scanning system to address their requirements.

Because the large ECM vendors have standalone capture and scanning capabilities – and therefore the extensive and heavyweight capabilities described above – these are often treated as add-on products when organizations implement their ECM portfolios. This provides organizations with more freedom when selecting a capture and scanning system. The widespread adoption of Content Management Interoperability Services (CMIS) to provide interoperability between content management systems makes it much easier to implement products from different vendors to create a best-of-breed ECM solution. Therefore, organizations do not need to take all of their ECM products from a single vendor, and can pick and choose the best capture and scanning system to address their requirements.

Appendix

Further reading

Ovum Decision Matrix: Selecting an Enterprise Content Management Solution, 2015–16, IT0014-003055 (September 2015)

Author

Sue Clarke, Senior Analyst, Information Management

sue.clarke@ovum.com

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