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In this report, Ovum identifies changes in the technology market for higher education and explores key trends that will impact this space in 2018.


  • New technologies impact the delivery of educational models, particularly in online learning.
  • Institutional focus on student success emphasizes interactive learning and individualized student experience.
  • Mission-critical solutions, such as student information systems, need to match constituent expectations; a move to the cloud, with its increased agility and ability to focus on business, rather than technology change, is key.

Features and Benefits

  • Assesses key trends in higher education technology for 2018.
  • Examines how technology enhances personalization of the educational experience.
  • Explores how cloud-based technology can increase security and enable IT innovation.

Key questions answered

  • What are the key trends in higher education for 2018?
  • What are the benefits of cloud-based solutions?
  • How can VR/AR technologies enhance the educational experience?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for institutions
  • Recommendations for vendors

New technologies impact the delivery of educational models

  • Online learning is a critical component of an institution's success strategy
  • Virtual reality and augmented reality technologies enhance student learning

Technologies will promote individualized student experience

  • IoT creates a connected campus
  • Analytics-based solutions improve student performance and provide institution-wide insight

Mission-critical systems need to match constituent expectations

  • Cloud migration is on the rise, but the journey is through a hybrid approach
  • Investment in modern student information systems will continue to grow
  • The cloud provides institutional security


  • Methodology
  • Further reading
  • Author

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