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Introduction

The experiences of NUI Galway demonstrate that it is possible for institutions to enhance the student experience if they develop the right strategy.

Highlights

  • NUI Galway invested in a partnership approach to enhance the program experience, offer students and staff a new way of working, and differentiate itself in the higher education market.
  • The NUI Galway Mobile App project enabled students to become producers and address the need for a campus app at NUI Galway.
  • Mosaic by Blackboard provided the students with simplified and cost-effective tools to create and manage the app.

Features and Benefits

  • Institutions can learn how to enhance the student experience and differentiate themselves in the higher education market.
  • Institutions can identify important lessons that can be applied to their own campus needs.

Key questions answered

  • What should institutions consider when devising a student experience strategy?
  • What should institutions look for in a technology solution to support a student experience strategy and build a mobile application?

Table of contents

Summary

  • Catalyst
  • Ovum view
  • Key messages

Lessons learned

  • Institutions can learn from NUI Galway’s experience

NUI Galway’s journey to executing a student experience strategy

  • NUI Galway committed to enhancing the student experience
  • The Bright Ideas Initiative initiated Explore
  • A partnership approach came to life
  • The impact of Explore and the mobile app has been far-reaching

Appendix

  • Methodology
  • Further reading
  • Author

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