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It is now common for government agencies to either have a clear government transformation plan or be in the process of writing one. They have moved well beyond the planning stage, and it is now time to deliver more substantial outcomes for citizens.


  • Global government IT budgets are up, and the digital government agenda is getting serious attention. Digital government has come out of the backroom and is focusing on broader policy initiatives and value for the citizen. However, life in the spotlight is far from easy.

Features and Benefits

  • Assesses government sector technology trends for 2017.
  • Learn which two key technologies will require special attention in the government sector in 2017.

Key questions answered

  • What are the key strategic drivers for government IT?
  • What are the implications for smart cities?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors

Business trends and technology enablers

  • Key trends and enablers summarized

The stars are aligning for increased IT investment, but also increased expectations

  • Be careful what you wish for
  • Budgets are rising

The time has come for digital government to deliver more substantial outcomes

  • A digital agenda needs to move beyond just digitizing old business processes
  • Cultural change has become digital transformation's elephant in the room
  • Procurement reform is a key ingredient for driving internal digital transformation as well as external microeconomic reform
  • Digital enterprises need to evolve to a multimodal IT delivery model

Smart cities must become an integrated part of mainstream city management

  • Smart city initiatives are coalescing around two distinct business options
  • Pragmatism will drive a patchwork of initiatives
  • The commercial value of smart city initiatives will be the data it produces
  • A well-articulated smart city plan could very well become a profit center for the city

Land mobile radio will transition to become a legacy technology

  • Contemporary work design is taking LMR toward a more integrated and digital future
  • Charting a path for change


  • Methodology
  • Further reading
  • Author

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