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Based on interviews with around 6,275 senior IT executives, Ovum’s ICT Enterprise Insights program answers key questions concerning enterprises’ needs at a country and industry level. This brief focuses on the top findings for the utilities industry.


  • Ovum's 2015 ICT Enterprise Insights survey demonstrates how utilities’ analytics projects focus primarily on operations optimization.
  • Our survey shows why customer-facing IT projects are rated as the most important.

Features and Benefits

  • Identifies the IT needs of the utilities industry globally.
  • Analyzes top findings from Ovum's ICT Enterprise Insights program for the utilities industry.

Key questions answered

  • What are the top issues for IT decision makers in utilities over the next 18 months?
  • What are the spending plans of utilities?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for utilities
  • Recommendations for vendors

Utility IT spend is focused on strategic areas

  • Customer-facing IT projects are rated the most important
  • Utilities' analytics projects focus primarily on operations optimization
  • Migration to cloud is a burning issue in utilities' data strategies

Ovum's ICT Enterprise Insights Program

  • IT and communications insight by line of business


  • Methodology
  • Author

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