skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Straight Talk Technology

Ovum view

Cloud services continue to be one of the hot topics for government managers; however, the real-life implications of cloud transition are much more nuanced.

Recently, Ovum completed its latest survey of cloud in the Australian federal government. The 2018 survey builds on an earlier survey from 2015, and is complemented by a series of face-to-face executive interviews and workshops in the intervening period. The results were collated to build a more complete picture of the pragmatics of government agencies transitioning to the cloud. The full results will be published in a future Ovum report, but in the meantime, here are some of the key findings.

Policy and planning are important ingredients for setting cloud direction, but these ingredients need to be supported by a strategy for cultural change within the enterprise. The 2015 survey found that government policy was the top business driver for moving to the cloud. At first glance, this would appear to be a welcome response, indicating that government cloud policy had achieved its objective. However, more in-depth assessment revealed a very different interpretation of these results.

Other survey responses showed that "government policy" was also the highest priority business use case. The follow-up, face-to-face interviews revealed that there was a high degree of suspicion over cloud solutions. Many were reluctantly moving to the cloud, only because it was government policy. It was a forced march, lacking energy and commitment.

The 2018 survey clearly showed the government marketplace had changed considerably. While government policy still ranked high in survey responses, it was just one of many business opportunities being explored using the cloud. Government managers were no longer focusing on whether cloud would do the job, but on how to drive and manage the transition to cloud-based solutions.

Shadow IT was also an area that was heavily nuanced in its survey responses. Many saw cloud as a way of dealing with shadow IT, because cloud enabled IT services to be more agile and responsive to changing business needs. However, cloud has also opened the door to a plethora of unapproved cloud solutions. During the face-to-face interviews, one business manager noted that it was possible to use non-IT funds to spin up a solution, run the solution, and then spin it down, before anybody even noticed.

Cybersecurity was an area of significant change in the period between the two surveys. The 2015 survey reported significant concerns that commercial cloud offerings were not up to the job of meeting stringent government requirements. Many government managers were unconvinced. The 2018 survey reported a significant turnaround. This time, security was listed as the top reason for transitioning to the cloud. Even though there are heightened concerns about cybersecurity, cloud is now seen as part of the solution, rather than as part of the problem.

Straight Talk is a weekly briefing from the desk of the Chief Research Officer. To receive this newsletter by email, please contact us.

Recommended Articles

  • Service Provider Markets, Consumer & Entertainment Services,...

    MWC 2018 Highlights

    By Ronan De Renesse 27 Feb 2018

    Over 20 of our senior Ovum analysts and consultants attended this year’s Mobile World Congress in Barcelona at the end of February. In between meetings, briefings and presentations, our analyst team were blogging and tweeting about key developments, trends and rumors. Have a look through our daily MWC 2018 Highlights to find out what happened.

    Topics 5G AI IoT Cloud Payments SDN/NFV Smart home

  • Internet of Things

    IoT Viewpoints 2018

    IoT Viewpoints explore the IoT opportunity in 2018 and beyond. Download our latest e-book to get our newest collection of thought leadership articles on the emerging IoT trends, technologies and opportunities.

    Topics IoT

  • Consumer & Entertainment Services

    US pay TV: Is it facing an existential threat?

    By Adam Thomas 28 Mar 2018

    With US pay TV having endured the worst year in its history, thoughts have inevitably turned to the future. The likelihood remains that the immediate future will remain highly uncomfortable for everyone except the scaled multinational digital platforms.


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now