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Introduction

Dimension Data started as a network integrator, but during the past 10 years has become more of an IT services provider.

Highlights

  • Dimension Data has made great progress on its transition from a network integrator into more of an IT-centric services provider.

Features and Benefits

  • Outlines Dimension Data's background, its offer, and its plans for expansion.
  • Assesses Dimension Data's position and strategic relationships within the industry.

Key questions answered

  • What does Dimension Data offer to the ICT industry and how is it different?
  • How has being owned by NTT affected Dimension Data?

Table of contents

Summary

  • In brief
  • Ovum view
  • Recommendations for service providers
  • Recommendations for enterprises

Strategic initiatives

  • Background: What makes Dimension Data different
  • Strategic priorities

Portfolio evolution

  • An increasingly global presence
  • Network
  • Communications
  • Cloud and next-generation data center
  • End-user computing
  • IT services: Managed, IT outsourcing, and ITaaS
  • Consulting and professional services
  • Security

Commercial performance

  • Financial highlights
  • Customers
  • Strategic partnerships and acquisitions

Ovum’s assessment

  • What is working
  • What needs work

Appendix

  • Methodology
  • Author

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