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A high-end collaboration experience inevitably comes at a high price. With device subscriptions, businesses can lower the upfront costs of collaboration endpoints, but this could mean higher TCO.


  • Leasing has long been an option, and now device subscriptions allow buyers to pay a reduced price upfront followed by a monthly fee. It is a creative way to make large purchases more palatable, but it comes with the risk of increasing total cost of ownership (TCO).

Features and Benefits

  • Assesses the value of device subscriptions associated with collaboration endpoints, looking particularly at Cisco Spark.
  • Warns of the potentially higher TCO that may result from choosing device subscriptions.

Key questions answered

  • What are device subscriptions?
  • What are the benefits and risks of device subscriptions?

Table of contents

Ovum view

  • Summary
  • Endpoints require high capital investments
  • Device subscriptions mean lower upfront costs: the case of Cisco Spark
  • Device subscriptions can result in higher TCO


  • Further reading
  • Author

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