skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


Telcos are eagerly seeking new business opportunities, and are using the customer data they hold as a logical place to start. However, the technological and legal implications around data privacy are complex.


  • Legislation on data privacy and protection could limit how telcos monetize customer data, but hope is not lost.
  • Maintaining ethics remains fundamental for telcos.

Features and Benefits

  • Highlights the impact new data privacy and protection legislation will have on telcos.
  • Provides insight on some of the opportunities that telcos are considering with respect to monetizing customer data.

Key questions answered

  • What measures can telcos take to ensure that customers maintain control over access to their data?
  • What are the opportunities for technology vendors?

Table of contents

Ovum view

  • Summary
  • Legislation on data privacy and protection could limit how telcos monetize customer data
  • Maintaining ethics remains fundamental for telcos
  • Security measures must be taken across the entire network
  • Technology providers need to seize these new opportunities


  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now