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2020 Trends to Watch: Esports

With esports continuing to enjoy a level of growth unseen in almost any other category of media and entertainment, a raft of opportunities is opening up. Esports' final shape is still to be determined, with a combination of mainstream sports companies, telcos and other tech providers, and live events specialists all clamoring to mold it to their advantage. In 2020 we will gain a far clearer idea of which companies will get the attention of esports' compelling audience, with all of the benefits that entails.

What's included within this report?

  • How Esports and sports will blur the line between each other.

  • How Telcos will make esports a central plank of their 2020 5G strategies.


Esports teaser


Consumer AI teaser


2020 Trends to Watch: Consumer AI

This report is focused on assessing what will happen in the near term: 2020. Understanding the defining consumer AI trends over the next 12 months will ensure that products and services are correctly positioned and delivering maximum value.

What's included within this report?

  • Why voice will be a primary service interface, but quality issues blunt deeper engagement.

  • How AI powers digital commerce innovation everywhere.


2020 Trends to Watch: Video Gaming

This report identifies five key trends across the video games industry, assessing the most interesting opportunities set to further shape the market in 2020.

What's included within this report?

  • How the push toward game subscription services will intensify.

  • Why next year will see the first signs of significant cloud gaming uptake.

  • What Ninth-generation game consoles are set for a successful launch.

  • Why game makers will change tack on loot boxes because of mounting concerns.

  • What Next-generation mobile AR games will make a splash; while VR continues to grow.


Video gaming teaser


5G telco teaser


2020 Trends to Watch: 5G Telco-Bundled Media Services

This report identifies and puts a value on the 5G telco-OTT media bundling opportunities coming up in 2020.

What's included within this report?

  • How Cloud gaming will challenge video's dominance of telco-OTT media bundling.

  • What new partnership opportunities will arise from live-sports streaming.

Learn more about Consumer & Entertainment subscriptions and how you can access all Trends to Watch Reports

Full 2020 Trends to Watch Suite:
Communications Apps & Services
5G Devices
Premium OTT Video
Consumer Technology Super-Themes
Digital Advertising & Ad-Funded OTT Video
Digital Music and Audio
Retail Payments
5G Tariff Innovation
Facebook's Social Strategies
TV Devices
Global TV and Video Markets
Pay-TV and Telco Video Operator Strategies
TV Tech Innovation
Smart Home AI Assistants
Smart Home Services



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Meet the analysts


Dom Tait

Principal Consultant
Dom Tait

Dom specializes in

  • Data and forecasting
  • Digital Media
  • Video Games

+ 15 years experience


George Jijiashvili

Senior Analyst

London , UK

George Jijiashvili V2

George specializes in

  • Digital Media
  • Market Intelligence
  • Market Sizing
  • Technology Trends
  • Video Games

+ 7 years experience


Eden Zoller

Principal Analyst, Smart Living

Eden specializes in

  • ServiceProvider
  • OTT
  • Process Automation and AI
  • Smart Home
  • Data Monetisation

+ 26 years experience


Guillermo Escofet

Principal Analyst

Guillermo specializes in

  • ServiceProvider

+ 18 years experience

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