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Every year Ovum identifies the key trends that affect CIOs, and that they should attend to. The trends for CIOs in 2020 reflect the moving of IT to the center of digital business transformation.


  • CIOs should be positioned to lead digital change.
  • CIOs should enable digital change through platforms, tools, and best-practice methods.

Features and Benefits

  • Identifies trends for CIOs to address.
  • Offers actions to position IT at the center of digital transformation.

Key questions answered

  • What issues need to be addressed iby the modern CIO in 2020?
  • What actions can CIOs take to position themselves at the center of digital transformation?
  • Why should CIOs lead digital transformation?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for the CIO

CIO trends in 2020

  • CIOs need to continue with managing ongoing trends
  • CIOs should lead digital initiatives in their organizations
  • CIOs should enable digital transformation
  • CIOs should provide multiple platforms that enable business transformation
  • IT as an innovation and entrepreneurial tool
  • IT as a center of excellence and innovation


  • Further reading
  • Author

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