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SD-WAN will materialize in managed network and cloud services in 2017, adding to the tools in the telco locker but testing global telcos’ go-to-market skills and intelligence.


  • The proportion of large enterprises using SD-WAN or other hybrid WAN for their primary global network service will quadruple in 2017 – to 8%.
  • The global market for telco-managed enterprise services will be smaller in 2017, but there will be opportunities for service providers in verticals like retail, banking, and media technology.

Features and Benefits

  • Shows what to look for: MNC hybrid WAN will move from proof of concept in 2017 to mainstream deployment later in the year; midmarket users will look to their service providers to be included in the same roadmaps.
  • Shows how global operators are building out network services to include SD-WAN.
  • Shows the range of service provider types and growing mix of network services entering the competition for enterprise network services in 2017.

Key questions answered

  • Which global telcos are building hybrid WAN services into their managed services offers?
  • What types of new entrant service providers and challenger vendors are emerging in the enterprise services market?
  • What has been the impact of SDN and SD-WAN in particular in shaping the evolution of enterprise network services?

Table of contents


  • In brief
  • Ovum view
  • Key messages
  • Recommendations

2017 is year zero for production-ready, generally available network-as-a-service

  • MNCs test the waters but drive the early development

Next stop is virtualized managed services

  • Hybrid WAN to SD-WAN and then value-added services
  • Security has to be baked into every offer

Service provider models will continue to multiply

  • Single-supplier solutions look further away than ever

Telcos will build bigger footprints, not shrink them

  • The future is in the connectivity catalog

Application performance priorities will set the terms for future partnerships

  • Mutual telco interest in improved user experience

Managed hybrid WAN will reach SMEs and small branch service segments

  • New technology platform enables service bundles and simplicity

Global tech vendors will outsource to operators

  • Virtualized developer platforms can be supported in the network

Media and retail sectors will keep service providers busy

  • Vertical spread has paid off for managed ICT suppliers


  • Further reading
  • Authors

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