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This report aims to highlight the key trends that we see affecting the application services space in 2017, and examine which trends will have the biggest impact on the market.


  • Enterprise investments in applications, both internal and external facing, that provide users with intuitive and modern interfaces, responsive design, and are closely aligned with workflows (for internal users), will increase significantly during 2017.

Features and Benefits

  • Highlights that the importance of design in enterprise application development will continue to grow as consumerization of enterprise IT continues momentum.
  • Assesses how enabling existing legacy systems to support modern modular and cloud-based applications will continue to be the major driver for application modernization initiatives.

Key questions answered

  • What are the major application services trends for 2017?
  • How will providers leverage application modernization and automation in their application services activities in 2017?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors

Business trends and technology enablers

  • Key trends that will impact application services in 2017

Design takes center stage in application development

  • Enterprise users are demanding user interfaces similar to consumer apps
  • The importance of UX/UI is going to intensify in the coming year

Legacy modernization will be a large part of application services work

  • Building the adaptive enterprise is top of mind for enterprises
  • Modernization is critical for the success of digital initiatives

Automation will permeate application development and maintenance processes

  • Enabling agility and adaptability requires process automation
  • Business benefits will spur adoption of intelligent automation
  • Partnerships around automation technologies will become the mandate


  • Methodology
  • Further reading
  • Author

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