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An extensive survey of 1,675 senior IT decision-makers from the global payments sector that examines investment drivers and focus areas for 2016/17 and the role of payments in broader strategic objectives.


  • Across all sectors, competitive pressure and security considerations are seen as more important to all parties than product and service enhancements for nearly three-quarters of survey respondents.

Features and Benefits

  • Learn why collaboration among market participants will be key to future success.
  • Read about attitudes to newer opportunities, such as immediate payments.

Key questions answered

  • What do senior executives in payment organizations see as their main investment priorities?
  • What is the role of payments in broader strategic objectives?

Table of contents


  • Catalyst
  • Ovum view
  • Key messages


  • Recommendations for enterprises
  • Recommendations for vendors

Investment in payments to rise across the board

  • Merchants and payment initiators see higher spending

Common drivers are fueling investment

  • Competition and security lead innovation and enhancement

Asia sees strong drive for investment in payments

  • Transaction banking infrastructure renewal is driving spending in the region

Security tops the agenda, particularly for merchants

  • Merchants see security as increasingly important

Immediate payments offer new opportunities

  • Real-time infrastructures are seen as beneficial for consumers


  • Methodology
  • Further reading
  • Author

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