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Make better decisions in a changing ICT world

Variant-Service-Provider-Enterprise-Ovum

Profit from the migration of traditional on-site enterprise ICT to managed and cloud delivery models Service providers are both competing against and partnering with an ever more complex ecosystem of vendors and platform providers in order to deliver new services to the enterprise. While the market for telco-led strategic global ICT services grew over 10% in 2015, leading systems integrators (SIs) have seen their business models challenged.

However, SIs dominate discussions of transformation and digitization. In a more automated, cloud-based ICT world, the question is how they will profit from their industry experience.  


With a sharp focus on changing enterprise buyer priorities, our research program helps service providers make better decisions when faced with changing technologies, competitive landscapes, and user and customer demands. It provides robust data to forecast services demand; surveys, insights, case studies and reports to understand the increasingly sophisticated enterprise buyer; and trackers and deal databases to research and quantify sales opportunities.  

Use this service to:

  • Forecast the revenue opportunity for major enterprise services
  • Identify new revenue opportunities
  • Map the competitive landscape and develop offensive strategies
  • Benchmark your position
  • Follow SME and MNC ICT decisionmaker and user usage and attitudes
  • Understand your customers’ evolving demands
  • Track product launches and innovationIdentify best practice through case studies

Latest research

Analyst opinion

  • Enterprise Services

    Google makes enterprise deployment of Android devices easier with zero-touch enrollment

    By Adam Holtby 22 Sep 2017

    The new zero-touch enrollment model introduced by Google enables IT departments to not only deploy corporate-owned devices to employees in bulk, but to do so in a way that is secure due to mobile device management auto-enrollment.

  • Service Provider Market - Global, IT, Enterprise Vendor, Ent...

    Connected things prompt regulators to strengthen cybersecurity laws

    By Luca Schiavoni 20 Sep 2017

    The success of connected devices, and that of the services that come with them, means cybersecurity is now a primary concern for all actors involved in the chain. More regulators are getting involved in monitoring cybersecurity developments and making sure standards reach the highest levels possible.

  • Enterprise Services, Enterprise Decision-Maker

    SAP talks up Leonardo in Asia-Pacific

    By Adrian Ho 20 Sep 2017

    Agile and rapid innovation seems to be what enterprises are looking for in a digital economy. The ability to harness the power of data that can deliver impactful business insights is equally important. Platforms and systems that support this agenda will resonate with business users. SAP recently hosted the analyst community at its Asia-Pacific summit, and it was what Leonardo could bring to the table for enterprises that generated the most buzz.

  • Enterprise Services, Enterprise Decision-Maker

    SAP talks up Leonardo in Asia-Pacific

    By Adrian Ho 20 Sep 2017

    Agile and rapid innovation seems to be what enterprises are looking for in a digital economy. The ability to harness the power of data that can deliver impactful business insights is equally important. Platforms and systems that support this agenda will resonate with business users. SAP recently hosted the analyst community at its Asia-Pacific summit, and it was what Leonardo could bring to the table for enterprises that generated the most buzz.

  • Enterprise Services, Enterprise Decision-Maker

    SAP talks up Leonardo in Asia-Pacific

    By Adrian Ho 20 Sep 2017

    Agile and rapid innovation seems to be what enterprises are looking for in a digital economy. The ability to harness the power of data that can deliver impactful business insights is equally important. Platforms and systems that support this agenda will resonate with business users. SAP recently hosted the analyst community at its Asia-Pacific summit, and it was what Leonardo could bring to the table for enterprises that generated the most buzz.

  • Service Provider Market - Global, IT, Enterprise Vendor, Ent...

    Connected things prompt regulators to strengthen cybersecurity laws

    By Luca Schiavoni 20 Sep 2017

    The success of connected devices, and that of the services that come with them, means cybersecurity is now a primary concern for all actors involved in the chain. More regulators are getting involved in monitoring cybersecurity developments and making sure standards reach the highest levels possible.

  • Enterprise Services, Enterprise Decision-Maker

    Service providers dive into SD-WAN for enterprises, but their go-to-market strategies will need work

    By Brian Washburn 19 Sep 2017

    SD-WAN makes enterprises' hybrid networks more flexible to operate and easier to manage.

  • Enterprise Vendor, Enterprise Decision-Maker

    MobileIron's fall Apple release further strengthens the enterprise mobility vendor's IT management proposition

    By Adam Holtby 08 Sep 2017

    The fall Apple release recently announced by EMM vendor MobileIron is significant, as it offers new capabilities to help organizations better manage and secure Apple Macs and the apps utilized on them.

  • Enterprise Decision-Maker

    Accenture places design thinking right at the heart of its strategy

    By Adrian Ho 24 Aug 2017

    Accenture is a global leader in consulting, system integration, and digital marketing. It is also one of the most sought-after partners by technology vendors given its global coverage, access to C-level decision-makers, deep industry expertise, and breadth of technology expertise. Like most other companies in its industry, Accenture is facing increased competition, and many of its customers are also being disrupted.

  • Enterprise Decision-Maker

    Accenture places design thinking right at the heart of its strategy

    By Adrian Ho 24 Aug 2017

    Accenture is a global leader in consulting, system integration, and digital marketing. It is also one of the most sought-after partners by technology vendors given its global coverage, access to C-level decision-makers, deep industry expertise, and breadth of technology expertise. Like most other companies in its industry, Accenture is facing increased competition, and many of its customers are also being disrupted.

  • Enterprise Decision-Maker

    Appdome makes implementation of best practice mobile app management features easier by joining AppConfig

    By Adam Holtby 10 Aug 2017

    The AppConfig community was formally announced in early 2016. The community provides tools and best practices with the goal of standardizing the approach to configuring and managing mobile apps. Appdome announced that it will join the community.

  • Enterprise Services, Enterprise Decision-Maker

    Consumer IoT: Beware the banality of data

    By Camille Mendler 08 Aug 2017

    Beware: IoT technology is misused for consumer misdirection, the creation of irrelevant data produced in the guise of delivering customer service.

  • IT, Enterprise Decision-Maker

    Informatica's restructured partner program hits its stride

    By Paige Bartley 07 Aug 2017

    Informatica substantially restructured its partner program in 2017. Formally introduced in February, the new program has already gained significant traction, doubling year-over-year transactions through partners and increasing the number of purpose-built solutions.

  • Enterprise Verticals, Enterprise Decision-Maker

    US government EIS contracts go to an interesting mix of old hands and new players

    By Brian Washburn 07 Aug 2017

    The US General Services Administration (GSA) has announced 10 winners for its new Enterprise Infrastructure Solutions (EIS) federal contract vehicle, which is the successor to the GSA’s Networx contracts.

  • Enterprise Decision-Maker

    Google Glass is back, and the enterprise is its new playground

    By Adam Holtby 20 Jul 2017

    Google Glass has made a return, but this iteration is focused on the enterprise rather than the consumer market.

Meet the team

Analyst

Kevin Noonan

Analyst, Lead Analyst, Government

Australia

Kevin Noonan

Kevin specializes in

  • IT
  • Government (Federal, State and Local)
  • Government IT Strategy
  • Enterprise Services
  • Digital Transformation

+40 years experience

Analyst

David Molony

Analyst, Practice Leader, Network & Cloud Services, Enterprise

UK

David Molony

David specializes in

  • Service Provider

+37 years experience

Analyst

Pauline Trotter

Analyst, Practice Leader, Workspace Services

UK

Pauline Trotter

Pauline specializes in

  • Enterprise Services
  • Unified Communications and Collaboration

+35 years experience

Have any questions?  Speak to a specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - +44 (0) 207 017 7760 or email us at pr@ovum.com

Contact marketing - marketingdepartment@ovum.com

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