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Consumer & Entertainment Services

Consumer adoption of digital content and entertainment is rapidly evolving, but monetizing them remains a major challenge for players across the value chain. New opportunities abound, but how do you know which ones are right for your organization?

 

Ovum’s powerful combination of market-tracking, forecasting, and analysis enable you to quantify and understand the broad range of consumer services and entertainment opportunities. Our expert analysts work with colleagues across the firm to get a full picture across the wider telecommunication, media and technology industries. 

 

Watch our latest video to hear from our Consumer & Entertainment Services Research Director, Rob Gallagher.

 

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Global market data and research on changing consumer attitudes to entertainment and digital services

consumer digital provider revenue

Consumer and Entertainment services enables you to:

  • Gain a better understanding of your target markets
    Determine which entertainment and consumer services market segments to prioritize using in depth market data and research.  Analyze predicted changes in growth rates for devices and services to separate hype from reality. 

  • Drive innovation in your company
    Develop compelling products and services based on consumer behavior data, market trackers, and services provider benchmarks. Understand how new technologies will create new markets and enable new business models that impact existing markets.

  • Optimize your go-to-market initiatives
    Stay ahead of the competition, by understanding where and how new entrants, service providers and established vendors are launching new products and services.  Determine when to compete, partner or co-exist.  

Consumer and Entertainment coverage:

Meet the team

Consultant

Ross O'Brien

Consultant, Principal Consultant

Hong Kong

Ross O'Brien

Ross specializes in

  • Managed Services
  • Service Provider
  • Customer Experience Management

+29 years experience

Analyst

David Kennedy

Analyst, Practice Leader, Asia-Pacific

Australia

David Kennedy

David specializes in

  • Digital Transformation

+25 years experience

Analyst

Pamela Clark-Dickson

Analyst, Practice Leader, Digital Communications and Social Networking, Consumer Services

UK

Pamela Clark-Dickson

Pamela specializes in

  • Service Provider
  • Social Media
  • Telco Strategies: Europe

+22 years experience

Analyst

Jonathan Doran

Analyst, Principal Analyst

UK

Jonathan Doran

Jonathan specializes in

  • Service Provider

+22 years experience

Analyst

Michael Philpott

Analyst, Senior Practice Leader, Consumer Services

UK

Michael Philpott

Michael specializes in

  • Smart Home
  • Connected Home
  • Broadband Access

+22 years experience

Analyst

Matthew Reed

Analyst, Practice Leader, Middle East and Africa

UAE

Matthew Reed

Latest research

Analyst opinion

Have any questions?  Speak to a specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700


Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at ClientServices@ovum.com

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at pr@ovum.com

Contact marketing - 
marketingdepartment@ovum.com

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