skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Enabling better strategic decision making in a changing ICT world


The migration of traditional on-site enterprise ICT to managed and cloud delivery models is driving service providers to both compete against, and partnering with, an ever more complex ecosystem of vendors and platform providers. While the market for telco-led strategic global ICT services grew over 10% in 2016, leading systems integrators (SIs) have seen their business models challenged. SIs dominate discussions of transformation and digitization, but in a more automated, cloud-based ICT world, the question is how they will profit from their industry experience.


With a sharp focus on changing enterprise buyer priorities, our market data enables service providers to make better decisions when faced with changing technologies, competitive landscapes, and user and customer demands. Forecaster delivers the market tracking data and services forecast enterprise service providers need to understand the increasingly sophisticated enterprise buyer and to quantify sales.


Forecasts include:

  • Corporate-Liable Mobile Connections, Revenue

  • Employee-Liable Mobile (BYOD) Connections

  • Enterprise Fixed Broadband Subscription, Revenue

  • Enterprise Fixed Voice Subscription, Revenue

  • IP VPN

  • IT Services Market: Cloud Services

  • IT Services Markets

  • Consulting

  • Outsourcing

  • Systems Integration

  • Telco-Managed ICT Services

  • Unified Communications Services

Forecaster - Enterprise Services

Anticipate Future Trends | Ovum

Comprehensive enterprise services coverage

Tracking and forecast data for corporate mobile connections, BYOD, broadband, voice, VPN, cloud services, consulting, offshoring, systems integration, and unified communications services.

Anticipate Future Trends | Ovum

Enterprise service provider

Market data that enables you to understand changing enterprise buyer priorities, identify new revenue opportunities, and benchmark your competition.

Anticipate Future Trends | Ovum

Enterprise services market metrics

Integrated view of revenue, market share, subscriptions, CAPEX, and other KPIs with the ability to drill down to regional data across service technologies.

Leading Analysts


Evan Kirchheimer

Research Director, Enterprise Services
Evan Kirchheimer

Evan specializes in

  • ServiceProvider

+ 24 years experience


Brian Washburn

Practice Leader, Network Transformation & Cloud
Brian Washburn

Brian specializes in

  • Cloud
  • ServiceProvider

+ 29 years experience


Gareth Sims

Research Director, Forecasting and Data Analysis
Gareth Sims

Gareth specializes in

  • Data and forecasting

+ 21 years experience

Have any questions?  Speak to a specialist

Europe, Middle East & Africa team: +44 7771 980316

Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now

Introducing Ovum’s new Forecaster data service

Companies in the rapidly changing telecommunications, media, and technology industry require accurate and up-to-date market data when making strategic investment decisions. Forecaster provides market sizing and forecasts for 37 technologies across 35 service types, 230+ markets, with 2,500+ operator/company profiles.