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Head of Industries
UK
+16 years experience
He specializes in retail banking, primarily digital channels, and regularly produces research and advises customers on the issues driving change in this sector.
Kieran also examines the payments area, with a special emphasis on digital commerce and merchant payment strategy, He leads research into payments technology, strategy and infrastructure.
Before joining Ovum, Kieran spent 11 years at Datamonitor Financial where he led research into consumer payments and private wealth management.
12 Jun 2018
London , UK
Conference
Enterprise Decision Maker
By Kieran Hines 04 Apr 2018
As 2018 began, we had already seen a step-change in the availability of real-time account-to-account payments.
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 07 Mar 2018
Finovate has traditionally been a strong indicator of the important trends in the financial services technology space, and the 2018 Europe edition has proven no different.
Consumer and Entertainment Services, Enterprise Verticals, E...
By Kieran Hines 15 Nov 2017
November 2017 will go down as something of a watershed month in the payments industry. Before the end of the month, real-time ACH (Automated Clearing House) payments – the ability to send and receive funds between banks almost immediately – will be available both in the US and pan-regionally within eurozone countries.
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 28 Sep 2017
Open banking initiatives have the potential to fundamentally reshape the industry value chain, competitive landscape, and customer experience across both retail and corporate banking.
Service Provider Technology
By Kieran Hines 06 Sep 2017
Reshaping the retail payments market.
Topic Payments
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 28 Jul 2017
This July has seen a steady stream of large M&A announcements in the payments space, alongside a great deal of rumor and industry speculation about a number of other players across Europe.
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 28 Jul 2017
The month of July is usually associated with the beginning of the slow news (or "silly") season, when little of importance happens, and the news media occupies itself (and readers) with frivolous stories.
Topic Payments
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 02 Jun 2017
Bank of Canada has announced the conclusion of the second phase of Project Jasper, a public-private collaboration to explore the viability of using distributed ledger technology (DLT) as the basis for a wholesale payments system.
Enterprise Decision Maker, Enterprise IT Strategy and Select...
By Kieran Hines 07 Apr 2017
The issue of "open banking," or more specifically the creation of APIs that provide third parties with (authorized) access to customer account data or other services such as payments, is one of the hottest topics in the financial services industry at the moment.
Topic Payments
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 10 Feb 2017
Since its launch in Europe in 2007, Finovate has been a strong barometer of the technology trends that will be top of the agenda for customer-facing product innovation in retail banking and payments for the year ahead.
ICT Enterprise Insights
By Kieran Hines 06 Feb 2017
Highlights from Ovum's 2017 ICT Enterprise Insights survey: IT investment plans and attitudes to the Fintech ecosystem.
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 29 Nov 2016
It's clear that 2017 will be another year of major change in the retail payments industry. One trend that will be particularly key will be the growing importance of merchants in setting the innovation agenda.
Digital Consumer Insights, Service Provider Technology, Serv...
By Kieran Hines 04 Oct 2016
IT, Internet of Things, Service Provider Technology, Enterpr...
By Kieran Hines 02 Sep 2016
The release in August 2016 of the long-awaited Competition and Markets Authority (CMA) report into the provision of retail and SME banking services in the UK disappointed those expecting radical intervention. However, the report will nevertheless create an implementation headache for the industry, and one with potential political ramifications.
Enterprise Verticals, Enterprise Decision Maker
By Kieran Hines 12 Nov 2015
Despite the heavy investments in risk management made by the industry in recent years, 2016 will see further activity. Ovum’s latest ICT Enterprise Insights survey shows that 64% of respondents will grow their expenditure on risk management projects from 2015 levels.
Ovum
14 Dec 2017
Ovum
14 Dec 2017
Ovum
21 Aug 2017
Ovum
16 Aug 2017
Ovum
10 Jan 2017
Ovum
10 Nov 2016
Ovum
02 Nov 2016
Ovum
18 Jul 2016
Ovum
18 Jul 2016
Ovum
18 Jul 2016
Ovum
24 Jun 2016
Ovum
15 Jun 2016
Ovum
16 May 2016
Ovum
01 Mar 2016
Ovum
25 Feb 2016
Tweets from Kieran