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Head of Industries
UK
+15 years experience
He specializes in retail banking, primarily digital channels, and regularly produces research and advises customers on the issues driving change in this sector.
Kieran also examines the payments area, with a special emphasis on digital commerce and merchant payment strategy, He leads research into payments technology, strategy and infrastructure.
Before joining Ovum, Kieran spent 11 years at Datamonitor Financial where he led research into consumer payments and private wealth management.
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 28 Jul 2017
This July has seen a steady stream of large M&A announcements in the payments space, alongside a great deal of rumor and industry speculation about a number of other players across Europe.
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 28 Jul 2017
The month of July is usually associated with the beginning of the slow news (or "silly") season, when little of importance happens, and the news media occupies itself (and readers) with frivolous stories.
Topic Payments
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 02 Jun 2017
Bank of Canada has announced the conclusion of the second phase of Project Jasper, a public-private collaboration to explore the viability of using distributed ledger technology (DLT) as the basis for a wholesale payments system.
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 07 Apr 2017
While the deadline for PSD2 compliance is rapidly approaching, the impact of this directive may be severely limited by the General Data Protection Regulation (GDPR).
Enterprise Decision-Maker, Enterprise IT Strategy and Select...
By Kieran Hines 07 Apr 2017
The issue of "open banking," or more specifically the creation of APIs that provide third parties with (authorized) access to customer account data or other services such as payments, is one of the hottest topics in the financial services industry at the moment.
Topic Payments
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 10 Feb 2017
Since its launch in Europe in 2007, Finovate has been a strong barometer of the technology trends that will be top of the agenda for customer-facing product innovation in retail banking and payments for the year ahead.
ICT Enterprise Insights
By Kieran Hines 06 Feb 2017
Highlights from Ovum's 2017 ICT Enterprise Insights survey: IT investment plans and attitudes to the Fintech ecosystem.
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 29 Nov 2016
It's clear that 2017 will be another year of major change in the retail payments industry. One trend that will be particularly key will be the growing importance of merchants in setting the innovation agenda.
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 29 Nov 2016
It's clear that 2017 will be another year of major change in the retail payments industry. One trend that will be particularly key will be the growing importance of merchants in setting the innovation agenda.
Topic Payments
Digital Consumer Insights, Service Provider Technology, Serv...
By Kieran Hines 04 Oct 2016
Enterprise Vendor, Enterprise Service Provider, Service Prov...
By Kieran Hines 02 Sep 2016
The release in August 2016 of the long-awaited Competition and Markets Authority (CMA) report into the provision of retail and SME banking services in the UK disappointed those expecting radical intervention. However, the report will nevertheless create an implementation headache for the industry, and one with potential political ramifications.
Enterprise Vendor, Enterprise Decision-Maker
By Kieran Hines 12 Nov 2015
Despite the heavy investments in risk management made by the industry in recent years, 2016 will see further activity. Ovum’s latest ICT Enterprise Insights survey shows that 64% of respondents will grow their expenditure on risk management projects from 2015 levels.
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 29 Sep 2015
The level of interest in blockchain technology is growing across the retail banking sector, and Bank of America’s patent for a blockchain wire transfer service highlights the degree to which this is poised to transform the industry.
Enterprise Vendor, Consumer Service Provider, Enterprise Dec...
By Kieran Hines 02 Feb 2015
Keen to regain the initiative following the success of Apple Pay's US launch, Google has been busy in the first month of 2015. But if its aim is to build up a presence before the expected arrival of Apple Pay in Europe later this year, it will need to up its game.
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25 Feb 2016
Tweets from Kieran