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Head of Industries
UK
+16 years experience
He specializes in retail banking, primarily digital channels, and regularly produces research and advises customers on the issues driving change in this sector.
Kieran also examines the payments area, with a special emphasis on digital commerce and merchant payment strategy, He leads research into payments technology, strategy and infrastructure.
Before joining Ovum, Kieran spent 11 years at Datamonitor Financial where he led research into consumer payments and private wealth management.
Enterprise Verticals, Enterprise Decision Maker
By Kieran Hines 27 Sep 2018
While AI technologies have the potential to transform many areas of the enterprise, they are far from the only show in town. Talking directly to IT practitioners about their plans for 2019 provides a far more nuanced view.
Enterprise Decision Maker
By Kieran Hines 21 Aug 2018
If analysis of Google search term data is any guide, the initial wave of hype around blockchain has now passed and the emphasis is now more squarely focused on enterprise and/or cross-industry use cases.
IT, Enterprise Verticals, Enterprise Decision Maker
By Kieran Hines 04 Jul 2018
The subject of real-time payments (RTP), and the potential for this new way of payment infrastructure to drive a fundamental change in the way both consumers and businesses transact, has been one of the biggest areas of activity and discussion in the financial services industry for some time.
Enterprise Decision Maker
By Kieran Hines 04 Apr 2018
As 2018 began, we had already seen a step-change in the availability of real-time account-to-account payments.
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 07 Mar 2018
Finovate has traditionally been a strong indicator of the important trends in the financial services technology space, and the 2018 Europe edition has proven no different.
Consumer and Entertainment Services, Enterprise Verticals, E...
By Kieran Hines 15 Nov 2017
November 2017 will go down as something of a watershed month in the payments industry. Before the end of the month, real-time ACH (Automated Clearing House) payments – the ability to send and receive funds between banks almost immediately – will be available both in the US and pan-regionally within eurozone countries.
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 28 Sep 2017
Open banking initiatives have the potential to fundamentally reshape the industry value chain, competitive landscape, and customer experience across both retail and corporate banking.
Service Provider Technology
By Kieran Hines 06 Sep 2017
Reshaping the retail payments market.
Topic Payments
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 28 Jul 2017
This July has seen a steady stream of large M&A announcements in the payments space, alongside a great deal of rumor and industry speculation about a number of other players across Europe.
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 28 Jul 2017
The month of July is usually associated with the beginning of the slow news (or "silly") season, when little of importance happens, and the news media occupies itself (and readers) with frivolous stories.
Topic Payments
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 02 Jun 2017
Bank of Canada has announced the conclusion of the second phase of Project Jasper, a public-private collaboration to explore the viability of using distributed ledger technology (DLT) as the basis for a wholesale payments system.
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 07 Apr 2017
While the deadline for PSD2 compliance is rapidly approaching, the impact of this directive may be severely limited by the General Data Protection Regulation (GDPR).
Enterprise Decision Maker, Enterprise IT Strategy and Select...
By Kieran Hines 07 Apr 2017
The issue of "open banking," or more specifically the creation of APIs that provide third parties with (authorized) access to customer account data or other services such as payments, is one of the hottest topics in the financial services industry at the moment.
Topic Payments
Enterprise Verticals, Consumer and Entertainment Services, E...
By Kieran Hines 10 Feb 2017
Since its launch in Europe in 2007, Finovate has been a strong barometer of the technology trends that will be top of the agenda for customer-facing product innovation in retail banking and payments for the year ahead.
ICT Enterprise Insights
By Kieran Hines 06 Feb 2017
Highlights from Ovum's 2017 ICT Enterprise Insights survey: IT investment plans and attitudes to the Fintech ecosystem.
Ovum
23 Aug 2018
Ovum
26 Jun 2018
Ovum
14 Dec 2017
Ovum
14 Dec 2017
Ovum
21 Aug 2017
Ovum
16 Aug 2017
Ovum
12 Jul 2017
Ovum
12 Jul 2017
Ovum
10 Jan 2017
Ovum
10 Nov 2016
Ovum
02 Nov 2016
Ovum
18 Jul 2016
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18 Jul 2016
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18 Jul 2016
Ovum
24 Jun 2016
