Client Support Manager
+3 years experience
Billy joined the Ask an Analyst team in 2017. He is the primary point of contact for all client support queries from subscribers to Ovum's premium products, WCIS and WBIS, and the Knowledge Center, forming an invaluable connection between Ovum's clients and the analysts behind the data and analysis.
Prior to joining Ovum, Billy worked within the recruitment industry for two years. His first role at Austin Andrew Financial Recruitment was as a consultant, where he specialized in business development and sourcing talent for Austin Andrew's existing asset management client base. Following this, he joined Search Party, an innovative start-up headquartered in Australia, as an account manager.