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What's happening this year?

Accelerating growth in a data-driven world


Now in its 8th year, our annual Digital Futures conference has grown into the premier event for TMT industry leaders.


Hosted in Central London at Kings Place, delegates will hear the latest insights and data-driven research on how key technologies like AI, IoT and automation are being applied to drive productivity, deliver new services and create real customer value.


This year we have joined up with Ovum Industry Congress, our well-established forum for enterprise leaders involved in business technology. 



Why should you attend?


If you are leading your team and enterprise towards digital transformation, then the Digital Futures event is where you need to be.


You'll have the opportunity to network with your peers from other enterprises and explore where growth can be expected, identify which business models will prevail and provide grounded, well researched insights as to how your organization can harness these new technologies.



*Subject to alterations

Morning Sessions

08:30 - 09:00 AM


Main Auditorium

09:00 - 09:05 AM


Camille Mendler

Practice Leader, SoHo and SME Services
Ovum's Chair of the Day

09:05 - 09:15 AM

Welcome Address

Aneil Rakity

President of Ovum

09:15 - 09:35 AM

Ovum Thought Leadership Keynote

Market context, the DSP opportunity and the need for change: What are the challenges, how do you overcome them and what does the future hold?

Richard Mahony

Global Director, Consulting, Ovum

09:35 - 10:20 AM

Guest Keynote

How AI is changing the customer experience and Telefonica's business

Chema Alonso

Chief Data Officer, Telefonica

10:20 - 11:00 AM

Panel discussion

The impact of AI on the digital consumer experience

Chair: Tom Pringle

Head of Applications Research, Ovum

11:00 - 11:35 AM

Morning coffee

Main Auditorium

11:35 - 11:55 AM

Industry View: Emerging Technologies and their Enterprise Impact

As enterprises begin to deploy technologies including IoT, AI and blockchain, what are the adoption patterns and impacts across different industry sectors, and what solution types and services will enterprises require of their technology providers?


Tim Jennings
Chief Research Officer, Ovum

Kieran Hines
Head of Industries, Ovum

Daniel Mayo
Director, IT Data Tools & Insights, Ovum

11:55 - 12:20 PM

Joint Keynote

Ovum & Amdocs: Success factors for AI

Eden Zoller
Principal Analyst, Ovum

Nicola Dilley
Head of EMEA Marketing, Amdocs

12:20 - 1:00 PM

The enterprise AI opportunity and automation 
Panel discussion

The future of AI - panel of vendors and enterprises that are applying AI and where it could go

Chair: Miriam Deasy

Principal Analyst, Large Enterprise Services, Ovum

1:00 - 2:00 PM


Main Auditorium

Afternoon breakouts

The Intelligent Enterprise

The Intelligent Consumer

02:00 - 02:25 PM


2019 Trends to Watch
Future workplace: Views from an Analyst and a Visionary

Evan Kirchheimer, Research Director
Enterprise Services, Ovum

Julien Lesaicherre, Facebook


02:00 - 02:25 PM 


Ovum View
"2019 Trends to Watch": Consumer & Entertainment Services

Rob Gallagher, Research Director
Consumer & Entertainment Services, Ovum

02:25 - 02:50 PM


The Road to 2022 
Transforming the Enterprise with IoT

Carrie Pawsey, Senior Analyst, IoT Practice


02:25 - 02:50 PM


The Road to 2022 
Ovum View: The Future of the Smart Home

Mariana Zamoszczyk, Senior Analyst

02:50 - 03:30 PM



Panel discussion: Seamless Security for the Enterprise

Chair: Maxine Holt
Research Director, Ovum



02:50 - 03:30 PM


Panel discussion:The Era of Cooperation in the Evolution to a new global TV and Video Ecosystem

Chair: Ed Barton Chief Analyst
Entertainment, Ovum

03:30 - 03:55 PM


Joint Keynote: Monetizing Enterprise Data

Tom Pringle
Head of Applications Research, Ovum

Guest speaker TBD


03:30 - 03:55 PM


Ovum View: The Role of the Telco in the Digital Consumer Landscape

Michael Philpott
Senior Practice Leader, Consumer Services

 03:55 - 04:20 PM


Coffee break

Afternoon Session

04:20 - 04:50 PM

Ovum View
Digital Economy 2030: Consumer Technology

Ronan de Rennesse

Practice Leader, Consumer Technology, Ovum

04:50 - 05:00 PM

Closing remarks

Camille Mendler

Ovum's Chair of the Day


 05:00 - 07:30 PM


 Networking and drinks reception




Guest speakers

Chema Alonso

Chema Alonso

Chief Data Officer at Telefonica

Chris Gayner

Chris Gayner

Director of Symphony Labs

Aditya Kaul

Aditya Kaul

Research Director at Tractica

Julien Lesaicherre

Julien Lesaicherre

Director at Workplace by Facebook, EMEA

Dave Snelling

Dave Snelling

Program Director, Artificial Intelligence at Fujitsu

Rob Scott

Rob Scott

Head of Custody, Collateral & Clearing at Commerzbank AG

Simon Thompson

Simon Thompson

Head of Practice for Big Data and Customer Experience at BT

José Ramón Gómez Utrilla

José Ramón Gómez Utrilla

Senior Product Manager at AURA (COD), Telefonica

Have any questions?  Speak to a specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 788 597 5160 or email us at

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