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Explore the new value chain


Communication service providers (CSPs) are going digital. As they shift from CSP to Digital Service Provider and seek to become more agile their approach to sourcing and relationship with traditional vendors is changing. Their priority is to deliver faster, all-IP, cloud-driven services with vendor and hardware agnostic infrastructure.

The challenge for network vendors is navigating a new and rapidly evolving value chain as new competitors enter the previously walled garden of the telecoms market. At the same time technologies such as 5G, FFTs, GPON, G.Fast, and Mobile Edge Computing present new opportunities.

Ovum helps you:

  • Establish the impact of major trends such as cloud computing on the market and your business
  • Idenitfy where traditional vendors, software companies, start-ups and developer ecosystems fit in telco procurement plans
  • Identify where service providers plan future investments and track their deployments

Relevant products


Consumer & Entertainment Services

OTT players, a diverse group of businesses using the Internet to deliver their services, are looking to capitalize on such opportunities and in many cases are better positioned to do so. Operators shouldn’t necessarily see such companies as an instant threat however – often it makes better business sense to work together.


World Broadband Information Service

World Broadband Information Service (WBIS) is an online database of broadband, fixed-line telephony and multichannel TV subscriber numbers from 2000 to present day, with 5-year forecasts. Launched in 2003, WBIS combines intelligently sourced data from the leading telecoms industry players with robust forecasts and an unrivaled analyst support service.


Digital Consumer Insights

Act on changing consumer attitudes to the adoption and consumption of digital services

Latest research

Analyst opinion

Have any questions?  Speak to a specialist

Europe, Middle East & Africa team - +44 (0) 207 017 7700

Asia-Pacific team - +61 (0)3 960 16700

US team - +1 646 957 8878

+44 (0) 207 551 9047 - Operational from 09.00 - 17.00 UK time

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Call us at +44 7770704398 or email us at

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