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Successfully navigate a digital economy being transformed by new technologies, increased customer expectations and changing regulatory environments
Digital Service Providers (DSPs) provide the technologies and services that bring digital content and services to consumer and enterprise end users. Ovum forecasts that such a key role will be worth $4.8 trillion globally by 2025.
Establish a coherent strategy while building, running, and scaling a profitable B2B business
OTT players, a diverse group of businesses using the Internet to deliver their services, are looking to capitalize on such opportunities and in many cases are better positioned to do so. Operators shouldn’t necessarily see such companies as an instant threat however – often it makes better business sense to work together.
Our research helps enterprises to design the appropriate architectures and roadmaps to exploit these technologies, and the detailed information required to select the most appropriate solutions, services, and suppliers.
Enterprise Services, Enterprise Decision Maker
By Evan Kirchheimer 08 Aug 2018
Six vendors in the customer interaction space simultaneously released the news that their platforms are now integrated with Google Cloud Contact Center AI, illustrating the diminishing power of the vendors versus the web-scale players.
Consumer and Entertainment Services, Internet of Things
By Eden Zoller 08 Aug 2018
Is it worth telcos investing in AI assistants?
Enterprise Services, Enterprise Decision Maker
06 Aug 2018
After four years of talks, Atos finally announced on July 23, 2018, that it had reached an agreement to acquire Indian systems integrator Syntel for a staggering $3.4bn.
Enterprise Services, Enterprise Decision Maker
By Adam Holtby 03 Aug 2018
Fleetsmith provides device management solutions for organizations invested in the Apple ecosystem. In July 2018, the company announced a new free solution called Fleetsmith Intelligence.
IT, Enterprise Decision Maker
By Paige Bartley 03 Aug 2018
Applying to all organizations that conduct digital business with Californians, the California Consumer Privacy Act will have a wide reach not unlike GDPR, effectively incentivizing the broad adoption of similar data protection standards nationwide.
Enterprise Decision Maker
By Rik Turner 01 Aug 2018
Entrust Datacard has acquired the SMS Passcode multifactor authentication (MFA) business from CensorNet. It is also investing in CensorNet as a source of data for its trusted identity assurance platform.
Consumer and Entertainment Services
By Guillermo Escofet 01 Aug 2018
The record-breaking antitrust fine recently imposed by the EU on Google shows how much the regulatory climate has changed for the big digital platforms – from promoting the consumer benefits of start-ups to feeling that the big four "GAFA" giants have become far too powerful.
IT, Enterprise Decision Maker
By Tim Jennings 31 Jul 2018
Organizations seem intent on introducing complexity to the cloud environment, rather than taking advantage of the transformational potential to improve both the efficiency and the efficacy of enterprise IT.
Enterprise Services, Enterprise Decision Maker
By Mike Sapien 31 Jul 2018
Ovum attended the June 2018 Oracle Partner Summit – North America, where Oracle shared its vision, strategy, and programs with its partner community. Oracle also invited a few analysts to participate, providing Ovum with access to its extensive program, partners, and executive leadership team.
Service Provider Technology, Enterprise Decision Maker
By Kris Szaniawski 26 Jul 2018
AI and network analytics are generating intense heat, and activity shows no sign of abating.
Enterprise Verticals, IT, Enterprise Decision Maker
By Richard Palmer 24 Jul 2018
Maturing technologies and changing stakeholder expectations mean that most organizations should now be planning AI implementation.
Consumer and Entertainment Services
By Liam Deane 23 Jul 2018
Podcasts are enjoying a period of extraordinary growth. Yet as the rapid growth of the market attracts more interest, many observers are scratching their heads. How does so much listening make so little money?
IT, Enterprise Decision Maker
By Sue Clarke 23 Jul 2018
Web experience management (WEM) is being disrupted with new architectures, increased cloud adoption, an array of new channels to support, and the growing use of artificial intelligence (AI) and machine learning throughout the portfolio.
Enterprise Services, Enterprise Decision Maker
By Adam Holtby 20 Jul 2018
As mobility is such a vital digital workplace element, it is important to understand how AI capabilities will help further empower the mobile workforce going forward.
IT, Enterprise Decision Maker
By Paige Bartley 19 Jul 2018
Some of the findings of the 2018 Ovum Decision Matrix report on self-service data prep are intuitive, as the market is reaching a relative stage of maturity. However, in some regards, it is still rapidly evolving. Here, we summarize key trends.
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