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37 Total results for product and free and sample content found

Service Provider Markets

Orchestrating the Omnichannel Customer Experience

By Pamela Clark-Dickson 26 Apr 2017

Consumer behaviors continue to evolve as new mechanisms for communicating and sharing emerge. Their expectations are also being shaped by the technologies and positive experiences enabled by internet ecosystem drivers such as Amazon, Alibaba, Facebook, and Uber.

Enterprise Decision-Maker, Enterprise IT Stra...

Strategies for Optimizing Online Commerce

By Gilles Ubaghs 10 Apr 2017

For retailers in today's highly competitive UK market, a strong digital presence that helps to meet consumer expectations and ultimately drive transactions is essential. Simply enabling online and mobile commerce is no longer enough; consumers now demand an improved experience that suits their rapidly shifting lifestyles and ways of interacting with retailers.

Enterprise Decision-Maker

MiFID II: Its Impact on Retail Financial Services, and How to Comply

By Daniel Mayo 14 Mar 2017

MiFID II is a piece of European Union (EU) regulation due to be implemented in January 2018. In this white paper, Ovum analyzes some of the key implications for retail financial services.

Enterprise Service Provider, Enterprise Vendo...

2017 Trends to Watch: Artificial Intelligence

By Michael Azoff 08 Mar 2017

Deep learning (DL) has dramatically improved the capability of artificial intelligence (AI) systems in recent years. We expect to see two main developments in 2017. First is the wider application of AI systems in various domains. Second are the new hardware accelerators due to appear in 2017 that are likely to further improve the algorithms.

Topic AI IoT

Enterprise Decision-Maker

Making Sense of Compliance Data Protection

By Rik Turner 07 Mar 2017

The European Union's (EU) General Data Protection Regulation (GDPR), a set of requirements imposed on organizations to guarantee the privacy of information on EU citizens that is in their possession, comes into force across all 28 member countries on May 25, 2018. 

Digital Consumer Insights

Ensuring High Quality Broadband Applications (February 2017 Consumer Insights Version)

By Michael Philpott 28 Feb 2017

Quality of experience (QoE) is quickly becoming the main differentiator for broadband service providers. Providing a quality experience means enabling applications that start instantly, have great picture and sound quality, have zero latency or delay and are extremely reliable.

Enterprise Decision-Maker

Making Sense of Compliance: MIFID II and Financial Trading

By Rik Turner 28 Feb 2017

In this white paper, Ovum looks at the impact of the new regulation on firms in the capital markets, and how technology can help them comply.

Service Provider Technology

Next-Generation IT

By Kris Szaniawski 27 Feb 2017

New digital services require a lean, flexible, open environment that allows for faster service design and the systems and streamlined processes that can deliver innovative on-demand services. To support this change, communications service providers (CSPs) will need to implement high levels of automation, make effective use of advanced analytics tools, and adopt cloud-based delivery models.