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42 Total results for product and free and sample content found

Consumer Service Provider, World Cellular Inf...

Mapping the Future of Enterprise Messaging: SMS, RCS, and Chat Bots

By Pamela Clark-Dickson 20 Jul 2017

In this paper, we analyze the results of the Enterprise Messaging Survey 2017, placing the findings in the context of the rapidly evolving business-to-consumer communications market.

Content Marketing, Service Provider Technolog...

Act on your intelligence

By Eden Zoller 11 Jul 2017

Seizing the AI opportunity for communications providers. An AI roadmap for CSPs.

Topic AI

Enterprise Vendor, Enterprise Service Provide...

Monetizing High-Performance Low-Latency Networks

By Ian Redpath 21 Jun 2017

Inherent value of low-latency networks - Latency and its relationship to CSP revenue and network monetization is a complex topic. Latency performance underpins the entire network and therefore impacts the entire CSP business model. Potential CSP initiatives on latency could drive revenue across a spectrum of services. 

Enterprise Decision-Maker, Enterprise IT Stra...

The Global Workspace Alliance

By Adam Holtby 31 May 2017

 Using Ovum’s A Digital Workspace Manifesto as a guide, this report examines the approach and offerings of the Global Workspace Alliance (GWA)

Enterprise Service Provider, Consumer Service...

Ovum IoT Viewpoints - Opportunities In 2017 and Beyond

15 May 2017

A collection of thought leading articles on opportunities across the emerging Internet of Things market.  

Topic IoT Big data and analytics Smart home Wearables Security Payments

Service Provider Markets

Orchestrating the Omnichannel Customer Experience

By Pamela Clark-Dickson 26 Apr 2017

Consumer behaviors continue to evolve as new mechanisms for communicating and sharing emerge. Their expectations are also being shaped by the technologies and positive experiences enabled by internet ecosystem drivers such as Amazon, Alibaba, Facebook, and Uber.

Enterprise Decision-Maker, Enterprise IT Stra...

Strategies for Optimizing Online Commerce

By Gilles Ubaghs 10 Apr 2017

For retailers in today's highly competitive UK market, a strong digital presence that helps to meet consumer expectations and ultimately drive transactions is essential. Simply enabling online and mobile commerce is no longer enough; consumers now demand an improved experience that suits their rapidly shifting lifestyles and ways of interacting with retailers.

Enterprise Decision-Maker

MiFID II: Its Impact on Retail Financial Services, and How to Comply

By Daniel Mayo 14 Mar 2017

MiFID II is a piece of European Union (EU) regulation due to be implemented in January 2018. In this white paper, Ovum analyzes some of the key implications for retail financial services.