skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration


This report analyzes Ericsson’s recent activities and competitive positioning in the telecoms services market. It assesses Ericsson's turnaround strategy and its effectiveness in fighting off competition from other network and IT services vendors.


  • Assessment of the early impact of networks and digital services investment and services strategy changes.
  • Review of Ericsson's building blocks for it 2020 targets, including R&D and priority areas being targeted.
  • Analysis of Ericsson's organizational structural changes.

Features and Benefits

  • Provides insights into the changes the services business is undergoing to drive business growth.
  • Provides insights on how Ericsson's service business is performing relative to the competition.

Key questions answered

  • What are Ericsson's strengths, weakness, opportunities, and threats within the telecoms services market?
  • What is Ericsson doing to transform its services business performance?

Table of contents


  • Catalyst
  • Ovum view

SWOT analysis

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Company background

  • Organizational structure
  • Financials

Positioning in services

  • Market strategy and key capabilities
  • Partnerships
  • Current positioning

Services portfolio

  • Networks – focusing on 5G ready
  • Digital Services – revising BSS strategy
  • Managed Services – launching AI-based services


  • Methodology
  • Further reading
  • Author

Recommended Articles


Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316

Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at

Contact marketing -

Already an Ovum client? Login to the Knowledge Center now