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Introduction

8x8 and RingCentral, two US-based providers that specialize in unified-communications-as-a-service (UCaaS), are expanding internationally, specifically in Europe and certain Asian and Latin American countries.

Highlights

  • Operators in Europe and certain Asian and Latin American countries should expect to compete regularly with these small, agile, and very focused UCaaS specialists, which have long been fixtures in the US business communications market.

Features and Benefits

  • Provides an update on the international expansion of RingCentral and 8x8.
  • Advises clients on the impact of RingCentral's and 8x8's expansion activities.

Key questions answered

  • How are RingCentral and 8x8 expanding outside the US?
  • What markets are these providers likely to shake up next?

Table of contents

Ovum view

  • Summary
  • How UCaaS specialists shake up the market
  • What markets they will shake up next?
  • What competitors should expect

Appendix

  • Further reading
  • Author

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