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Introduction

This forecast provides forecasts for total licenses and overall revenue for multitenant hosted UC/UCaaS, premised-based UC, and dedicated hosted/private UC services.

Highlights

  • This forecast estimates the size of the global market for UC services for the period 2019 to 2024.

Features and Benefits

  • Calculates the size of the market for multitenant hosted UC/UCaaS, premised-based UC, and dedicated hosted/private UC services globally, with data split by region, country, industry, and company size.
  • Forecasts the market for UC services in terms of overall revenue and total licenses.
  • Understand how the UC services market will develop around the world.
  • Discover which market segments provide the most opportunities for service providers.

Key questions answered

  • How large is the multitenant hosted UC/UCaaS, premised-based UC, and dedicated hosted/private UC services market in terms of revenue?
  • How large are the multitenant hosted UC/UCaaS and premised-based UC market in terms of licenses?
  • What is the ARPU of multitenant hosted UC/UCaaS and premised-based UC market and how will this change over time?
  • Which market segments will provide the major revenue opportunities for service providers?

Table of contents

Summary

  • Introduction
  • Download 1: Unified Communications Services Forecast 2019–24

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