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This report looks at the trends reshaping today's modern workplace and outlines a framework that describes the intersection of people, place, and technology.


  • Trends reshaping the workplace of today spawn closer interaction of people, place, and technology. These include the rise of the gig economy, workforce mobilization, the human-machine interface, open and distributed organizations, lifelong learning, occupancy cost and office demands, and the data-driven future of work.
  • People should be placed at the heart of any workplace modernization effort. Empowering employees is crucial to making a smart workplace initiative successful.

Features and Benefits

  • Understand what trends are reshaping the workplace of today.
  • Understand the elements and subelements that need to be considered in workplace modernization efforts.
  • Learn what the converged opportunities for digital service providers are as business owners need help with their modern workplace strategies.

Key questions answered

  • What is the intersection of people, place, and technology, and how can these elements help organizations to transform the workplace?
  • What business and technology trends are triggering interest in the smart workplace?

Table of contents


  • Introduction
  • Download 1: The Smart Workplace: The Intersection of People, Place, and Technology

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