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On April 11, 2019, Ofcom published three consultations related to the future of landline telephone services in the UK. These consultations follow a previous statement published in February 2019, which outlined the benefits of moving landline services from traditional PSTN networks to IP technology.


  • One of Ofcom's proposals promotes trust in telephone numbers by pushing for a key change in the way numbers are used by networks, which should help tackle nuisance and scam calls. Another of the consultations relates to the future of interconnection and call termination, and the final one is a review of the rules on phone numbers.

Features and Benefits

  • Analyses Ofcom's consultations on the future of landline services.
  • Assesses impact of the migration to all-IP networks.

Key questions answered

  • How can regulators improve trust in telephone services?
  • How can regulators tackle nuisance and scam calls?

Table of contents

Ovum view

  • Summary
  • As operators migrate landline services to IP technology, regulators must review the regulation of these networks
  • Developing a common numbering database would help promote trust in telephone numbers by tackling scam calls
  • IP connections should be included in future regulated interconnection charges
  • How customers pay for calls outside packages in the UK must be reviewed to improve trust in numbers


  • Further reading
  • Author

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