skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Introduction

Customers expect that today's enterprises are available – at least digitally – around the clock. Key to a resilient organization is a comprehensive backup and recovery plan and capability, with buy-in across the business.

Highlights

  • Enterprises require the ability to restore systems and data quickly in the event of failure, so that customers are unaware of any outage or, at most, are minimally impacted.

Features and Benefits

  • Considers the provision of service availability, based on business priority.
  • Assesses enterprise appetite for data loss and service unavailability in the context of customer expectations.

Key questions answered

  • What are the deciding factors that help enterprises choose the required resilience for various services?
  • What does Ovum's backup and recovery model suggest?

Table of contents

Ovum view

  • Summary
  • The "always-on" enterprise requires the ability to restore systems and data quickly in the event of failure
  • Failing to meet customer expectations can cause untold reputational damage
  • Preparation is key to resilience
  • A comprehensive solution requires business buy-in

Appendix

  • Further reading
  • Author

Recommended Articles

;

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316


Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at ClientServices@ovum.com

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at pr@ovum.com

Contact marketing - 
marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now