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The Australian Competition and Consumer Commission released a report on its assessment of eSIM use in the country. The regulator believes eSIMs promote competition and greater choice in the mobile sector, but has a few concerns.


  • The ACCC has not identified any evidence of anticompetitive behavior by MNOs or device manufacturers but remains worried about the current inability of MVNOs to support eSIMs.

Features and Benefits

  • Analyzes the ACCC's report on eSIM use in Australia.
  • Discusses the challenges around the GSMA's eSIM guidelines.

Key questions answered

  • Why is there a delay in MVNO support for eSIMs?
  • How are procedures restricting the ease of activating and switching with eSIMs?

Table of contents

Ovum view

  • Summary
  • MVNOs are unable to support eSIM technology, but there is no evidence that this is because of MNO anticompetitive behavior
  • Regulators will need to look at the process operators employ when customers activate or switch services using eSIMs
  • GSMA must open up eSIM guidelines to ensure they no longer facilitate eSIM locking by operators


  • Further reading
  • Author

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