skip to main content
Close Icon We use cookies to improve your website experience.  To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy.  By continuing to use the website, you consent to our use of cookies.
Global Search Configuration

Introduction

Australia's Telstra continued to assert itself as a global enterprise service provider at this year's Vantage conference. The company is simplifying its global product portfolio to improve customer engagement.

Highlights

  • Telstra has appointed leaders for each global product segment, namely for global connectivity and networks, global platforms, and global applications.

Features and Benefits

  • Provides an assessment of Telstra's main announcements at Telstra Vantage.
  • Telstra's initiative to simplify customer engagement breaks organizational silos to deliver a consistently positive customer experience.

Key questions answered

  • How will Telstra align its global products/services to serve customers?
  • What challenges will this present for Telstra?

Table of contents

Ovum view

  • Summary
  • A keen focus on getting the customer experience right
  • Enterprise customers will need to ask about developmental milestones
  • While the announcements are exciting, there is much to do

Appendix

  • Further reading
  • Authors

Recommended Articles

;

Have any questions? Speak to a Specialist

Europe, Middle East & Africa team: +44 7771 980316


Asia-Pacific team: +61 (0)3 960 16700

US team: +1 212-652-5335

Email us at ClientServices@ovum.com

You can also contact your named/allocated Client Services Executive using their direct dial.
PR enquiries - Email us at pr@ovum.com

Contact marketing - 
marketingdepartment@ovum.com

Already an Ovum client? Login to the Knowledge Center now