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As communications providers shift from service-specific networks to IP, delivering interoperable services becomes significantly more complicated. International carriers will be essential in providing ubiquitous connectivity in an all-IP world. A new Ovum report, Wholesaler Readiness Matrix: International IP Services, finds that telco groups need to put greater emphasis on developing their carrier divisions to drive the direction of IP interconnection and protect the future differentiation of their retail services.

Telco strategy teams underplay the importance of international carrier units to group success

Established ways of delivering service interoperability across networks – with every provider adopting the same network and service standards – are no longer realistic or even practical. In our December 2014 report, The Future of International Interconnection, we outlined how international carriers and interconnection specialists must adapt to meet the demand for the transport and managed delivery of IP-based services. In our latest research, Wholesaler Readiness Matrix: International IP Services, we analyze which carriers are currently best placed to deliver the services that an all-IP environment will require.

We established a total of 28 product and service capability criteria, 24 scale KPI criteria, and 12 strategic focus criteria against which we scored the companies’ readiness to deliver and differentiate IP-based services. The results show that among the 12 companies analyzed, Tata Communications is the pioneer in this market, with the most complete portfolio, the scale, and the focus on the international market to target new opportunities.

Surprisingly, several international carriers that are part of large multi-country telco groups that could benefit most from advanced managed IP service interconnection are limited in their overall capabilities by the lack of strategic focus on their business by their parent groups. The strategy teams within these groups need to understand the vital role international carriers play in the delivery of differentiated communications services. They should help their carrier divisions develop the new capabilities and reach necessary to maximize the differences between managed networks and the public Internet, before the opportunity to differentiate disappears.


Further reading

Wholesaler Readiness Matrix: International IP Services,TE0012-000531 (May 2015)

The Future of International Interconnection, TE0012-000528 (December 2014)

Carrier Services Units Come of Age, TE0012-000516 (August 2014)


Catherine Haslam, Senior Analyst, Telecoms Wholesale

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