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The emergence of online platforms has delivered many social and economic benefits to businesses and consumers alike, while also posing several challenges to areas such as consumer protection, competition, and privacy.


  • The evolving nature of platforms means approaches will need to be flexible and it is expected that, over the coming years, regulators will continue to monitor market developments and will undoubtedly need to adjust their approach.

Features and Benefits

  • Highlights regulatory responses to the emergence of online platforms around the world.
  • Provides insights into the key issues caused by the rise of platforms.

Key questions answered

  • How are online platforms causing a rethinking of regulation?
  • Which regulators have taken steps to investigate the role of online platforms?
  • Which approaches are likely to work best with online platforms?

Table of contents


  • In brief
  • Ovum view

The rise of platforms

  • Impact on traditional sectors

What are the issues with platforms?

  • Competition
  • Privacy and personal data
  • Consumer protection
  • Hosting of illegal content

Country/regional case studies

  • Europe
  • UK
  • France
  • Australia
  • US

Should platforms be regulated?

  • A mix of different approaches is likely to be required
  • Prescriptive approaches could help level the playing field
  • Self-regulation could do part of regulators’ job
  • Is big data a barrier to entry?


  • Methodology
  • Further reading
  • Author

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